Storage resource management (SRM) software provides near-real-time and historical information for the storage infrastructure regarding availability, capacity and performance, device management, problem determination, configuration planning and change management. SRM software identifies storage usage, availability and performance by application, business unit or user, providing data that can be used for IT consumption tracking and chargeback in homogeneous and heterogeneous environments. Storage provisioning and workflow management features are also provided to automate operational tasks. Delivery is in the form of full product suites, as well as focused solutions that address a specific area, such as storage area network (SAN) management or analytics.