Home > Term: interactive voice response system (IVR/VRS)
interactive voice response system (IVR/VRS)
An automated voice response system which enables employee benefit plan participants with touch-tone phones to access account information 24 hours a day, 7 days a week.
- Part of Speech: noun
- Industry/Domain: Financial services
- Category: Funds
- Company: Merrill Lynch
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Creator
- MJ63
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